Our backup software will run on Windows, Mac OS X, Linux, FreeBSD, Solaris (x86), and Synology NAS systems. There are multiple configurations for each type, including backing up to local storage on your PC or network, backing up to our servers in the cloud, or both.

Files can be backed up immediately upon the software recognizing that a file has changed or be configured to run on a schedule such as each night at 2 AM.

Patch management is the process of distributing and applying updates to software systems. Examples of systems that will need patches include operating systems, applications, and embedded systems (like network equipment). When a vulnerability is found after the release of a piece of software, a patch can be used to fix it. Doing so helps ensure that assets in your environment are not susceptible to exploitation.

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Our anti-virus solutions can be run on Windows (versions going as far back as Windows XP), Mac, Linux, and Android devices. We have anti-virus solutions for Windows Server, Exchange Server, and server editions of Linux.

We implement remote monitoring software so we are notified immediately if a device's "heartbeat" is missed. This means if any device at your property or in the cloud goes offline for more than 5 minutes we usually know about it before you do. Since we have remote access to all devices, many times we can get in and fix the problem remotely before you're even aware of an issue. We have building keys for 90% of our clients so that we can go in and fix issues when they can't be handled remotely.

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We can manage your existing e-mail services or migrate your company over to Google Workspace or Microsoft 365 and make sure that all of your existing messages and contacts are preserved. You can use web mail so that your experience is the same, regardless of which PC you sign in from or you can use an existing e-mail client like Outlook or Thunderbird.

While our regular hours are 7 AM to 7 PM CST, we regularly handle major upgrades and installs either after hours at night or over the weekend. All it takes to schedule service during these times is a single email or phone call. Hiring us is basically like having your own IT department. 90% of the time we're the ones who notify the business owners or management that work needs to be completed and suggest (for example) that the best time to do the work will be this Saturday between 8 nd 10 PM. We invoice one month in arrears for any work or services completed during the previous month. No long term contracts are required.

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